Telesales Advisor

The Telesales Advisor will work within a fast pace team and will take responsibility for their own individual sales activities using a consultative sales approach to ensure customer needs are being met. They will do this by contacting leads by phone or email to drive solution sales by providing an informative explanation of our product features and benefits. The Telesales Advisor is a key part of the sales and business development activity.

You will be customer focused, ambitious and enthusiastic person with a passion to genuinely make a difference. You will be a people’s person with a vibrant personality who wants to be part of our energetic and growing international team, based here in West London!

At GL Education, we are passionate about the role we play in supporting schools to grow children to their best potential. We do this by providing assessment solutions that help teachers learn more about their pupils so they can find the best way to teach them.

We are the leading UK provider in what we do and growing fast internationally – at the last count we have delivered over 7 million online tests across the globe.

The hours of work are 7.30am - 4pm with occasional 6am starts and Sunday working days (with days off in the week)

You will need to:

  • Execute outbound telemarketing / telesales calls using a consultative sales approach
  • Execute outbound telemarketing / telesales calls using a consultative sales approach
  • Confidently explain the features and benefits of each assessment
  • Work closely with the International Consultants and Advisors to ensure handover of leads generated are tracked and communicated effectively
  • Ensure leads in the CRM are managed and prioritised effectively
  • Ensure all customer activities and all opportunities are recorded accurately on the CRM
  • Provide cover for ICSA Team - customer services and administration as and when required
  • Be receptive to international travel to support sales activities across the globe

What we are looking for:

  • A proven track record of telesales activity and lead generation
  • Self-motivated and results focused individual
  • Ability to take on feedback and adapt sales approach
  • Excellent and efficient communicator - both written and verbal
  • Resilient in the face of adversity
  • Be culturally aware and sensitive to different regions and cultures around the world  
  • Excellent time management and prioritisation skills
  • High level of IT skills (Word, Excel, Outlook, PowerPoint, CRM systems, Financial systems)

Location: Brentford, TW8

Benefits:

  • Generous Annual Leave (including a day off for your birthday)
  • BUPA Healthcare, Life assurance
  • Pension scheme with enhanced employer contribution
  • Season ticket loan, eye care scheme, childcare assistance/ vouchers
  • On site café and gym with shower facilities
  • Weekly fruit platters, parking facilities (bike and car)

Please apply with your CV and cover letter explaining why you are interested and why we should meet you to gl.recruitment@gl-assessment.co.uk.