Operations Assistant

The Operations Assistant plays a key part in the setup of all customers on to our online platform, Doddle. Working closely with the Customer Support team and the Operations manager to ensure customers can access the platform promptly and easily after purchase.

The duties will involve:

  • Manipulation of data in Excel to format spreadsheets ready for import on to company systems
  • Monitoring and prioritisation of a ticketing system to process customer requests for data
  • Ensuring integrity of data of customer platforms, to help provide a smooth user experience

At GL Assessment, we are passionate about the role we play in supporting schools to grow children to their best potential. We do this by providing assessment solutions that help teachers learn more about their pupils so they can find the best way to teach them.

We are the leading UK provider in what we do and growing fast - at the last count we have delivered over 7 million online tests across the globe.

This is a part time, term time posiiton (no need to work during the school hoplidays)

What we are looking for:

  • A solid user of Excel and a strong interest to develop spreadsheet skills
  • A positive and enthusiastic attitude to work, with an eagerness to 'pitch in’ as part of a busy and varied department
  • Strong eye for detail and accuracy in data analysis

Benefits:

  • Generous Annual Leave (including a day off for your birthday)
  • BUPA Healthcare, Life assurance
  • Pension scheme with enhanced employer contribution
  • Season ticket loan, eye care scheme, childcare assistance/ vouchers
  • Weekly fruit platters

Please apply with your CV and cover letter explaining why you are interested and why we should meet you. gl.recruitment@gl-assessment.co.uk