Following the recent developments surrounding COVID-19, including the closure of schools in the Republic of Ireland, we wanted to let you know that we are still here to support you through this uncertain period.
We would like to reassure you that we have continuity planning in place to ensure our service to you remains consistent over the coming weeks. We are aware the situation is constantly evolving, and wish to work with you to minimise disruption.
We have a robust and secure infrastructure that allows remote access so that our employees can continue to work to support you. This is a key part of our contingency planning to mitigate risk to you, our customers, our employees and our partners. Our testing platform, Testwise, will also continue to be available during this period. Guidance will soon be available on how you can set up your pupils to take our assessments at home, should you need to do so.
We hope you stay safe and well. If you have any questions, please contact customer services on 1800 806 185 or email us at email@example.com. Alternatively contact Paul McGlade on 0044 7711 831687 or email firstname.lastname@example.org
Our Assessment Insights team is here to help you make the best use of your assessments – from talking through what your data is showing you to which reports are most useful for your school’s needs. If you would like to arrange a one-to-one consultation to help you make the most of your data ahead of your school reopening, contact us to arrange a convenient time.
If schools remain closed until the Autumn term, you may wish to consider remote online testing for your school. While our assessments were not originally designed to be taken at home, recreating testing conditions will allow students to complete the assessments to the best of their ability and schools will then be able to utilise the test results to inform decisions about learning in these challenging times. To support the process, we have produced extensive test administration information for schools, parents and students.
This option is available for certain assessments only – namely the Progress Test Series, New Group Reading Test, New Group Spelling Test, and certain one-to-one assessments, including the York Assessment of Reading for Comprehension (YARC), the Phonological Assessment Battery (PhAB), the British Picture Vocabulary Scale (BPVS) and WellComm. If you would like to discuss the possibility of remote online testing for your school, please contact us on 1800 806 185 or email@example.com.
Yes, our Customer Services team will be happy to help with this.
Yes, when placing your order please advise us of the date you would like to receive your delivery and we will adjust the shipping date to accommodate this.
Yes we are still running this service, however we advise you to continue checking this page for any updates.
Currently there is no delay and we are working to schedule. If this changes we will inform you directly.
Yes we use a number of different courier services to ensure service across the ROI. If we are advised of any delays we will let you know.