How to order

The following information explains how to register and order.  If you have any other questions that are not answered below please contact us or click to read our full terms and conditions.

Customer registration with GL Assessment
As well as creating an online account, all customers must register with us for your online order to be dispatched. This is a one-off process, and in most cases will be completed without us needing to contact you, but we may ask you to demonstrate your professional qualifications if you are new to GL Assessment and are trying to buy some of our education and health and psychology products. The information you provide enables us to identify which assessments you are eligible to gain access to and administer.

Once you have registered, you will be given a unique ID number. This number is stored on your account and referenced each time you contact us. Your customer profile can be updated at any time in your account pages or by calling our Customer Services Team.

Ways to order

Once you have registered you can place orders online.  Browse or search the website and add items to your basket from the product page.  When you are ready to checkout and complete the order, click on 'Basket', top right of the website.

If you do not want to order online you can also place an order by these other methods:

  • By Post to GL Education Group Distribution Services, Unit 28 Bramble Road, Techno Trading Estate, Swindon, SN2 8EZ – using an order form from one of our catalogues or brochures. Please ensure that titles, quantities and product codes are all clearly visible
  • By Fax to 0330 123 5471
  • By Phone on our Direct Order Line 0330 123 5375
  • By email to [email protected]

Two ways to pay

  1. All customers can pay by Debit or Credit Card during checkout.  Please quote the cardholder’s name, if different, and the registered cardholder’s address.
  2. All UK schools and authorities who register with us will be given the option to order on invoice during checkout.  Please enter your official order reference number during checkout.

Postage and packing

For online orders postage and packing will be added during checkout and is based on your location and the weight of your order.  You can choose between standard and express delivery and all prices will be clearly stated and added to your order total before you complete payment.

Terms and conditions

Please see full terms and conditions here, including information on pricing, returns and ownership of goods.